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Frequently Asked Questions

Frequently Asked Questions

Tasting and Demo Classes

Shipping Orders

We are currently shipping orders 1 to 2 days after they are placed. Unforeseen carrier conditions may cause actual delivery dates to vary.

We offer free shipping on orders of $50 or more. For other orders we offer flat rate shipping of $8.50.

At this time we only ship within the United States.

We primarily ship via USPS Priority Mail, which takes 1-3 business days after we ship. 

Please send us an email at [email protected] as soon as possible after placing your order.

We are happy to help you place an order on our website over the phone.

If your purchase is a gift, please write a note on the cart page where it says “add a gift note to your order.” Your note will be printed on the packing slip, which does not include prices. (Please sign your note, as our packing slips do not include the sender’s name!)

Pickup Orders

After you have made your selections and added them to your cart, select “Store Pickup”. Then, select your pickup day and complete your payment. You will receive an email when your order is ready!

Yes! We can take order by phone Monday through Friday from 9:30am – 5:30pm and Saturdays from 10:00am – 4:00pm.

Please stop by the shop anytime after you receive an email that your order is ready.

If you would like to order additional spices, you can either place another pickup order online or purchase additional items at the time of pickup.

Please come another day to pick up. We are open Monday through Friday from 9:30am – 5:30pm and Saturdays from 10:00am – 4:00pm.

We will have items in-store that we are unable to ship, such as glass bottles and our extracts. We apologize for any inconvenience and thank you for your understanding!

Unfortunately, the address fields are a required part of the checkout process with the system we use. However, no matter what you enter into the address field, as long as you select “Store Pickup” we will have your order ready in the shop. 

Other Questions

All online sales are final. But if your package arrives broken or you aren’t completely satisfied, please email      and we will get right back to you.

Gift cards can be used on any item in our online shop. To use a gift card online, just enter your gift card code at checkout. You’ll see an option to add “discount code or gift card” beneath the order summary. If you don’t use your whole gift card on one order, the remainder will be kept on the card for you to apply to your next order. 

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